Installing a new bathroom is a huge upheaval for a week or so, but with good planning, the right equipment and our expert advice, such as these 7 points which are intended to help you avoid any pitfalls, it shouldn’t be an upheaval which will cause you any subsequent stress or give you any unnecessary costs.
Your new bathroom should be everything you’ve dreamed of, whether or not your going for impressive statement pieces or a simple yet classy upgrade. We always want to make sure that your new bathroom is delivered with ease and so we’ll do all we can to help the project run as smoothly as possible.
Read below for some helpful advice on what to look out for before and during the installation of your new bathroom, and if you’re still unsure of what to expect take a look at our 6 steps to your dream bathroom which will give you a short overview of what will happen once you’ve chosen us to design your new bathroom. If you’re a super planner and what to check out the legal side of things, you can also read our terms and conditions.
1. Your Requirements
Seek advice from your installer at the beginning of your project to identify your water pressure & tiling requirements, soil outlet & any potential restrictions that may arise at point of installation.
2. Visit a Showroom
Visit us with a plan of your room, it is important to have the sizes of your room, doors, windows and soil location. For all we keep in stock some equipment can take up to 4-6 weeks at the worst. Please ensure you are taking this into account when considering your new bathroom.
3. Avoid Scheduling
We appreciate it is not always possible, however we encourage you to avoid scheduling an installation date with your installer before you receive your goods. Our delivery times are given in good faith and we endeavour to advise you of any delays but cannot be responsible for delays while a fitter is on site.
4. Collections & Deliveries
When collecting, or upon delivery; please ensure as the purchaser & not a 3rd party, you are able, with assistance from our warehouse team & drivers, to check all fragile items. This is to ensure we avoid any conflict if any future damage was identified.
5. Size Variations
Be aware that in the bathroom industry, baths, units, shower doors and trays can have quite a lot of size variants. For example, a 900mm shower door could have an adjustment from 865mm-885mm, this is to compensate for the use of using boarding, tiling or untrue walls. A 1700mm bath may could also be 1695mm or even 1705mm so if a product size is critical please talk to us.
6. Keep Items Safe
Keep all boxes safe until installation is complete. If you need to return anything. All items must be returned in re-sellable condition, within 28 days.
7. Special Order Items
Due to the nature of special order items, they cannot be returned. This would be discussed with you at the point of sale. This could include any item which is specially ordered for you. We will, when possible return items in the condition they were received. This may however incur a restocking fee. Items that we stock; returned in perfect condition would be refunded in full if returned within 28 days of receipt. Outside of this period we may accept returns in exchange for a credit note.