Coroniavirus Update 05/01/2020

On Monday January 4th the government announced the country will return to a national lockdown. Due to these measures our showrooms are closed to the general public. Our Salisbury and Cleveland Road branches are able to continue serving our trade customers and we will continue to offer remote design and planning services in both Bournemouth and Salisbury. Our Holdenhurst Road showroom will be closed for the duration of the lockdown.

Island Bathrooms – 308-310 Holdenhurst Road
Our Holdenhurst Road showroom will be closed throughout lockdown restrictions. We will continue to offer remote planning and sales throughout. You can view our online brochure here

Island Trade – 32 Cleveland Road
Our Cleveland Road trade outlet will remain open to trade customers only throughout lockdown restrictions. While the showroom space will be closed our team will still be able to assist all trade customers.
Monday – Friday | 08:00 – 16:00

Saturday – Sunday | Closed
T: 01202 398855

Island Bathrooms & Kitchens – Salisbury
Our Salisbury branch will also remain open to trade customers only throughout lockdown restrictions.
While the showroom space will be closed our team will still be able to assist all trade customers.
We will also be offering remote planning and design services so you can plan your new bathroom or kitchen from your own home while working with your tradesperson so complete your project.
Monday – Friday | 08:00 – 16:00

Saturday – Sunday | Closed
T: 01722 328777

Warehouse – Bournemouth & Salisbury
Both our Bournemouth & Salisbury warehouses will continue to operate as usual. Collections are by appointment only, please do not visit our warehouse without a collection time pre booked via our admin team.
Monday – Friday | 08:00 – 16:00
Saturday – Sunday | Closed

You can view our brochure online and check with one of our experts before confirming your order with any of our showrooms. Our warehouses will continue to operate as usual, see above for details.

Please contact us here or call your desired showroom on the contact number above for more information

You can browse our Island Bathrooms – Love your bathroom brochure here

Coronavirus update 01/12/2020

Dear Island customers,

Upon lifting of lockdown measures on the 2nd December we look forward to opening our doors to you once again. We will of course maintain the high safety and hygiene standards we have set ourselves as we remain vigilant over the coming months. Our warehouse teams will continue to operate a delivery and an appointment only collection service, while we hope no further restrictions will affect the showrooms, we will always keep you updated here and via social media. You are free to visit our showrooms however we still encourage you book an appointment before visiting to ensure we would have a designer available while you visit.

If you have any questions, please do not hesitate to contact us.

We thank you for your understanding and support.

Below you fill find our previous statements

CORONAVIRUS (COVID-19) STATEMENT 18/11/2020

Following updated guidance from the government on kitchen and bathroom showrooms, updated on November 16th. We have been forced to close our showrooms to the public for the remainder of the lockdown period. This is a reversal from the original guidance that we were able to remain open as we are classified as building suppliers.

Our warehouses will remain open for delivery and collections while admin team will continue throughout this period. You will be able to contact us via phone or email on info@islandbathrooms.co.uk. Our Cleveland Road and Salisbury showrooms will remain operational for our trade customers only. We look forward to welcoming you back on December 2nd.

You can continue to view our brochure online, call and check with an expert before placing your order.

Many thanks for your ongoing support. 

CORONAVIRUS (COVID-19) STATEMENT 04/11/2020

Following the announcement from Boris Johnson on Saturday 31st October 2020, informing the nation that we are entering a second national lockdown as a result of the ongoing Covid-19 pandemic, we want to reassure our customers that we will remain open throughout this period. 

We have sent home a number of our team where possible to ensure we can maintain social distancing. As a result, in order to ensure are able to offer the best possible customer experience we recommend booking an appointment as this will enable one of our team to be able to spend the necessary time with you.

We have taken further steps to ensure the safety for both our teams and you our loyal customers with enhanced cleaning, hygiene and safety measures in place as well as our own track and trace system for both our customers and team members.

You can also browse our brochure and once you have found what you are looking for call one of our showrooms to confirm availability and place your order. Please be aware due to reduced staff numbers our phone lines are often busy, please leave us a message, including your details and we will get back to you. 

We also have a remote design service available to ensure we can help you in making your dream bathroom or kitchen a reality even if you cannot come to the showroom.

We continue to guarantee the best possible service whether it be from the showroom or on a remote basis, however, please be aware many of our suppliers have also been impacted by supply issues further down the chain. We may face some small disruptions in supply and demand, but we continue to monitor this situation daily to enable us to try and fulfil orders in the quickest and best way possible.

Throughout this period our warehouse will remain open for deliveries as well as appointment only, socially distanced collections with the same enhanced cleaning, hygiene and safety measures as we have in our showrooms. 

CORONAVIRUS (COVID-19) STATEMENT 28/09/2020

Dear Island Bathroom and Kitchens Customers

We would like to start by thanking our customers for their support and understanding throughout the coronavirus pandemic. We were glad to welcome you back when we re-opened our doors back in May and have made many changes within our showrooms and our daily operations to ensure we continue to ensure our showrooms adhere to all current government guidelines. We will continue to follow guidance and recommendations from the UK government and provide future update as the situation continues to develop.

We have created new design studios at our Holdenhurst Road & Salisbury showrooms to ensure you can have your own space while with your designer. These areas are cleaned after each appointment, ensuring a safe environment for you do discuss your new bathroom.
We also carry out frequent cleaning throughout the showroom.

While we have made our own concerted efforts in our showroom, we also encourage the use of a face mask and NHS track & trace within our showrooms. Our sales team will also be following guidance and will wear a face mask while in the showroom while our desks have also been installed with acrylic screens.

Full details of all the measures we have taken can be found here.

We do understand that many people may still have the need to isolate, feel more comfortable not making non-essential travel or simply would rather not visit a showroom, we have our remote design service package available. Click here for more information.

Our showroom opening hours can be found here
While our showrooms are open for browsing, we still strongly recommend booking an appointment. This ensures we will have the time to spend with you if you wish to discuss your bathroom in greater detail. Due to the nature of our Holdenhurst Road showroom we may occasionally close the door to ensure we can maintain a safe environment and numbers within the showroom at any one time. Please contact us here or call find our contact details at the bottom of this page to speak to one of the team and book your appointment today.

For full details on our collections & delivery policy see here

Finally, we would like to thank you once again for your understanding and patience during these unprecedented times.

From the Island family to yours, we’d like to take this opportunity to wish you and those close to you, the very best of health and happiness

The Island Team